Data Protection & Privacy

CK33 Privacy Policy – How We Protect Your Data

This Privacy Policy explains what personal information CK33 collects from Pakistan players, why we collect it, how we use it, and what rights you have over your own data. We keep things straightforward — no confusing legal language where it can be avoided.

Last updated: January 2026
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Your Data Is Safe
CK33 collects only what is necessary to run your account and keep transactions secure. We do not sell your personal data to anyone.

Your privacy matters to us. CK33 collects personal data only to the extent needed to operate your account, process PKR transactions and keep the platform secure. We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

1Introduction

This Privacy Policy applies to all players and visitors who use the CK33 platform at ck33.plus, the CK33 mobile app and any other service operated under the CK33 brand. By registering an account or using the Platform, you agree to the practices described in this policy.

CK33 acts as the data controller for the personal information collected through the Platform. This means CK33 determines the purposes and means of processing your data, and is responsible for keeping it safe. This policy explains what we do with that responsibility.

This Privacy Policy should be read alongside the CK33 Terms and Conditions. If you have questions about anything in this policy, you can contact CK33 support at any time — support is available 24 hours a day, 7 days a week.

2Data We Collect

CK33 collects personal data in several categories. The table below summarises what we collect and why each category is necessary.

Category Examples Why It Is Collected
Identity Data Full name, date of birth, national identity number Account registration and age verification
Contact Data Phone number, email address Account communication and support
Financial Data JazzCash/Easypaisa wallet reference, bank account details, transaction history in PKR Processing deposits and withdrawals
Activity Data Bets placed, games played, session duration, betting history Account management and responsible gaming monitoring
Device & Technical Data IP address, device type, browser, operating system Platform security and fraud prevention
Communication Data Support chat logs, email correspondence Resolving queries and quality assurance

CK33 does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs or health information beyond what is strictly necessary for responsible gaming assessments.

3How We Collect Your Data

CK33 collects your personal data through the following means:

Direct Collection

You provide data directly when you register an account, complete verification steps, make a deposit or withdrawal, contact support or use any interactive feature of the Platform. The information you enter — such as your name, phone number or PKR payment details — is collected and stored securely.

Automated Collection

When you access the CK33 website or app, certain data is collected automatically. This includes your IP address, the type of device and browser you are using, pages visited, time spent on the Platform and other usage data. This information is collected through cookies, log files and similar tracking technologies.

Third-Party Sources

CK33 may receive data from payment processors such as JazzCash and Easypaisa to confirm transaction status, from identity verification services to validate your documents and from fraud prevention services to protect your account.

CK33 only receives transaction confirmation data from payment providers — not your full mobile wallet PIN, card number or bank password. Full payment credentials are never shared with CK33.

4How We Use Your Data

CK33 uses your personal data for the following purposes:

  • Account management — creating, maintaining and securing your CK33 account, processing your login and verifying your identity when required.
  • Transaction processing — handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets.
  • Customer support — responding to your queries, resolving disputes and maintaining records of communications for quality assurance purposes.
  • Platform security and fraud prevention — detecting and preventing unauthorised account access, duplicate accounts, money laundering and other prohibited activity described in the Terms and Conditions.
  • Responsible gaming — monitoring play patterns to identify potential signs of problematic gaming behaviour and providing appropriate self-management tools and reminders.
  • Platform improvement — analysing aggregated, anonymised usage data to improve the CK33 platform, game selection and user experience for Pakistan players.
  • Legal and compliance obligations — meeting any applicable legal requirements for record-keeping, fraud reporting or cooperation with lawful requests from authorities.
  • Communications — sending you account notifications, transaction confirmations and, where you have opted in, information about promotions, new games and platform updates.

CK33 does not use your personal data to build profiles for sale to advertisers, data brokers or any other third parties outside of what is described in this policy.

5Sharing Your Data

CK33 does not sell your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for each purpose.

Service Providers

CK33 works with trusted third-party service providers who help operate the Platform. These include payment processors, identity verification services, fraud prevention providers, cloud hosting providers and customer support tools. These providers access your data only to perform specific tasks on CK33's behalf and are bound by data protection obligations.

Game and Software Providers

Some games on CK33 are powered by third-party game studios. Where game providers process activity data to deliver game results or detect cheating, they receive only the minimum data needed for that purpose. Full player identity data is not shared with game studios.

Legal Requirements

CK33 may disclose personal data if required to do so by a valid legal obligation, court order or lawful request from a competent authority. In such cases, CK33 will disclose only the information specifically requested and will notify affected players where legally permitted to do so.

Business Transfers

If CK33 undergoes a merger, acquisition or sale of assets, player data may be transferred to the acquiring entity as part of that transaction. Affected players will be notified of any material change to how their data is handled as a result.

All third parties who handle CK33 player data are contractually required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.

6Payment Data

CK33 processes PKR transactions via JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards and other supported mobile wallets. Payment processing is handled through secure, dedicated payment gateways. CK33 stores the minimum payment reference information needed to reconcile transactions and process withdrawals — we do not store full card numbers, mobile wallet PINs or online banking passwords.

All financial data is encrypted in transit using industry-standard TLS encryption. Transaction records are retained for the period required to meet financial record-keeping obligations and to handle any disputed transactions.

Withdrawal requests are processed only to payment accounts verified as belonging to the registered CK33 account holder. This is a security measure to protect your funds and prevent unauthorised withdrawals.

7Cookies and Tracking Technologies

CK33 uses cookies and similar technologies on the website and app to make the Platform work properly and to understand how players use it. The main types of cookies used are:

Essential Cookies

These cookies are necessary for the Platform to function. They handle things like keeping you logged in during a session, remembering your language preferences and maintaining the security of your session. You cannot opt out of essential cookies without losing access to core platform features.

Analytics Cookies

These cookies help CK33 understand how players navigate the Platform — which pages are visited most, how long sessions last and where players tend to exit. This data is aggregated and anonymised. It is used to improve the CK33 experience for Pakistan players and is never used to identify individual users.

Functional Cookies

These cookies remember your preferences — such as your preferred game lobby view or notification settings — so you do not have to reconfigure them each time you visit.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the CK33 platform.

8Data Security

CK33 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, misuse or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and CK33 servers.
  • Encrypted storage of sensitive data including identity documents and financial references.
  • Access controls that limit which CK33 staff can view player data, based on their role and need.
  • Regular security assessments and monitoring of the Platform for unusual activity.
  • Two-factor authentication options for player accounts to prevent unauthorised login.

While CK33 takes all reasonable steps to protect your data, no system is completely immune to security risks. You also play a role in keeping your account safe — use a strong, unique password and do not share your login credentials with anyone. If you suspect your account has been compromised, contact CK33 support immediately.

CK33 will never ask for your account password, mobile wallet PIN or bank details via email, SMS, live chat or any other communication channel. If you receive any such request claiming to be from CK33, treat it as fraudulent and report it to support.

9Data Retention

CK33 retains your personal data for as long as your account is active and for a reasonable period after account closure to meet legal, regulatory and dispute-resolution obligations. The general retention approach is as follows:

  • Account and identity data — retained for the duration of your account and for a period after closure as required for financial record-keeping and anti-fraud purposes.
  • Transaction records — retained in line with standard financial record-keeping requirements to handle disputes and reconcile accounts.
  • Support communications — retained for a reasonable period to allow quality reviews and to resolve any follow-up queries.
  • Activity and gaming data — retained for responsible gaming monitoring purposes and aggregated for platform improvement analysis.

When data is no longer needed and retention obligations have been met, CK33 securely deletes or anonymises it so it can no longer be linked back to you.

10Your Rights Over Your Data

As a CK33 player, you have the following rights regarding your personal data. To exercise any of these rights, contact CK33 support through the in-platform chat or by emailing the address in the footer.

Right to Access

You can request a copy of the personal data CK33 holds about you at any time. We will provide this within a reasonable timeframe.

Right to Rectification

If any personal data we hold about you is inaccurate or out of date, you can ask us to correct it. Some corrections can be made directly in your account settings.

Right to Erasure

You can request deletion of your personal data where CK33 no longer has a legitimate reason to retain it, subject to applicable legal obligations.

Right to Object

You can object to CK33 processing your data for certain purposes, such as direct marketing communications. We will honour such requests promptly.

Right to Portability

You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose to do so.

Right to Restriction

In certain circumstances you can ask CK33 to restrict how we process your data — for example while a dispute about accuracy is being resolved.

11Minors

CK33 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account or provided personal data to CK33, please contact support immediately. Upon confirmation, CK33 will close the account and delete the associated data.

If you are a parent or guardian and have concerns about a minor accessing the CK33 Platform, we recommend using device-level parental controls and keeping your own account credentials private and secure. For more guidance, visit the Responsible Gaming page.

12Changes to This Privacy Policy

CK33 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform features. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.

Where changes are material — meaning they significantly affect how your data is used — CK33 will make reasonable efforts to notify you via an in-platform notification or by email before the changes take effect. Your continued use of the CK33 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised policy.

We encourage you to check this page periodically so you are always aware of the current privacy practices on CK33.

13Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way CK33 handles your personal data, you can reach us through the following channels:

  • Live Chat — available 24/7 directly within the CK33 platform or app.
  • Email — the support email address is listed in the footer of every CK33 page.

CK33's support team is available around the clock, including during PSL match days and major international cricket events, so you will not be kept waiting on a data query. We aim to respond to all privacy-related requests within a few business days.

For account-specific data requests such as access or deletion, you may be asked to verify your identity before we proceed. This is to ensure your data is only shared with or deleted for the verified account holder.

Privacy at CK33 – Key Commitments

A quick summary of the most important ways CK33 protects your personal data as a Pakistan player.

We Never Sell Your Data

CK33 does not sell, rent or trade your personal data to advertisers or data brokers. Your information is used only to operate your account and keep the platform running securely.

PKR Transaction Security

All deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and cards are processed through encrypted payment gateways. CK33 never stores your full wallet PIN, card number or bank password.

You Control Your Data

You can request access to, correction of, or deletion of your personal data at any time by contacting CK33 support. Your rights over your own data are real and straightforward to exercise.

Minimal Data Collection

CK33 collects only what is genuinely necessary — your identity for account verification, payment references for transactions and activity data to keep your account secure and manage responsible gaming.

Responsible Gaming Monitoring

CK33 uses activity data to support responsible gaming. If unusual patterns are detected, appropriate tools and reminders are made available. This data is never shared externally for commercial purposes.

24/7 Privacy Support

Have a question about your data? CK33 support is available around the clock via live chat and email. Privacy requests are handled promptly and with full respect for your rights as a player.

Ready to Play on CK33? Your Data Is in Safe Hands

Register a free account and enjoy Cricket betting, PSL markets, Slots, Fish Games and Bingo — all in PKR via JazzCash or Easypaisa, with your privacy protected every step of the way.